Cancellation Policy
Cancellation Policy
Last Updated: June 2026
1. Introduction
Thank you for choosing Minovox Ed Tech Pvt Ltd. This Cancellation Policy explains the terms and conditions under which webinar registrations, training programs, consulting services, and digital services may be cancelled.
2. Webinar & Training Program Cancellation
Participants may submit cancellation requests before the scheduled event date by contacting our support team.
Phone: +91 7985808743
3. Customer-Initiated Cancellation
Cancellation requests submitted before webinar access credentials or learning materials are issued may be reviewed according to our Refund Policy.
4. Cancellation After Access Has Been Granted
Once any of the following has been delivered, cancellation requests may not be accepted:
- Webinar Access Links
- Joining Instructions
- Training Materials
- Course Content
- Digital Resources
- Downloadable Files
5. Non-Cancellable Products & Services
- Digital Products
- Recorded Training Sessions
- Downloadable Templates
- Online Course Access
- Completed Consulting Sessions
- Completed Coaching Sessions
- Website Development Deliverables
- AI Automation Deliverables
- Digital Marketing Deliverables
6. Rescheduling Requests
In certain situations, Minovox may allow participants to transfer their registration to a future webinar or training session.
Approval depends on seat availability, event scheduling, and operational feasibility.
7. Event Cancellation by Minovox
Minovox reserves the right to postpone, reschedule, modify, or cancel events due to:
- Technical Difficulties
- Trainer Unavailability
- Operational Requirements
- Low Enrollment
- Force Majeure Events
- Circumstances Beyond Our Control
In such situations, participants may receive a rescheduled session, future credit, or refund where applicable.
8. Service Project Cancellation
Website development, app development, AI automation, SEO, digital marketing, consulting, and custom service projects may have separate cancellation terms defined in the service agreement signed with the client.
Work completed before cancellation may remain payable.
9. How to Submit a Cancellation Request
Please include:
- Full Name
- Registered Email Address
- Mobile Number
- Transaction ID
- Service or Webinar Name
- Date of Purchase
- Reason for Cancellation
10. Processing of Requests
All cancellation requests are reviewed individually. Minovox may request additional information before approving or rejecting a request.
The final decision regarding cancellation eligibility shall remain with Minovox.
11. Force Majeure
Minovox shall not be liable for cancellations, interruptions, delays, or inability to provide services caused by events beyond reasonable control including:
- Natural Disasters
- Internet Outages
- Government Restrictions
- Power Failures
- Public Emergencies
- Technical Infrastructure Failures
12. Policy Updates
Minovox reserves the right to update this Cancellation Policy at any time. Revised versions will be published on this page with the latest effective date.